Help centre
How can we help?
Answers to common questions about coaching, the app and your account. Still stuck? Message us and the team will get back to you.
Coaching
How does online coaching work?
You tell Harry your goal, schedule and experience. He builds your workout program, calorie and macro targets and, if you want it, a fasting window. Everything is delivered in the Harry FastFit app, where you log workouts, fasts and progress photos. Harry reviews your check-ins and adjusts the plan as you progress.
How do I get started?
Send a message through the contact form, the chat bubble, or WhatsApp. Tell us your goal and how you'd like to train, and we'll reply with the right option.
Do I need a gym?
Tell Harry what equipment you have access to when you get in touch. Your plan is built around where and how you can train.
Where is in-person training?
One-on-one sessions are in Surrey, British Columbia, Canada. Online coaching is available anywhere.
How fast will I see results?
It depends on your starting point and how consistently you follow the plan. Many of the client transformations on this site happened over 8 weeks to 6 months. Individual results vary.
The app
What is the app called and where do I get it?
Search Harry FastFit on Google Play or Harry Mander Fitness on the App Store. It works on Android phones, iPhone and iPad.
Is the app free?
The app is free to download. Personalised plans and coaching features need a premium membership. Current pricing is shown in the app.
I can't log in or forgot my password
Use the password reset option on the app's login screen. If you're still stuck, message us on WhatsApp or email info@harrymanderfitness.com with the email address you registered with.
What health data does the app use?
With your permission, the app can read step count, heart rate and blood oxygen (SpO₂) through Google Health Connect to show your history and track progress. It is not sold or shared for advertising. You can revoke access at any time in your device's Health Connect settings. See the Privacy Policy for details.
Account
How do I delete my account?
Email info@harrymanderfitness.com or message us on WhatsApp from the email or phone linked to your account and ask for it to be deleted. Your account and its associated health data will be permanently removed.
How do I update my details?
Contact us with the email address on your account and tell us what needs to change.
Supplements
Where can I buy Natural Muscle Nutrition products?
The grass-fed whey protein and Bilona organic ghee are sold at naturalmusclenutrition.com. Prices are in CAD.
I have a question about an order
Contact the store through its contact page, or email info@harrymanderfitness.com.
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